Please save any Word or Excel files that might be open.
To start the test, download the exam software. Save the Sophia.exe file locally and open it by double clicking the green circle icon. Then, click the button “Diagnostic Test” and login by entering the access code study015 and clicking “continue”. After you click “continue”, the test will load in the background. This can take up to 30 seconds, during which time you will not see a test window. Click on the test “Survey CH” and then OK.
If you are using Windows 8, start your browser from the desktop (not the metro interface).
The test cannot be taken with an IMAP account. If you have an IMAP account, deactivate it during the test. For one task using Outlook/ Mail, you will receive an e-mail in your inbox. After you finish the test it will be removed automatically. All Word and Excel files used during the test will also be deleted automatically after you finish the test.